GridSocial – The SDOH Referral and Request Platform Designed for Whole-Person Care
Better health starts with meeting social needs — GridSocial makes it actionable.
Social factors shape health long before a medical appointment happens. When people face challenges like housing insecurity, food shortages, transportation gaps, or mental health needs, they need more than referrals; they need results.
GridSocial by SocialRoots.ai is an advanced SDOH Referral and Request Platform that facilitates real-time coordination among community-based organizations, social service agencies, healthcare providers, and nonprofits to address the social determinants of health (SDOH) with efficiency and accountability.
Why a Purpose-Built SDOH Referral Platform Matters
Traditional systems focus on clinical care. However, health outcomes often depend on access to stable housing, nutritious food, transportation, employment, education, and social support. These are the social determinants of health (SDOH), and responding to them requires more than medical records and appointment scheduling.
GridSocial provides a dedicated platform for helping communities receive, track, fulfill, and report on SDOH-related requests in a collaborative, timely, and actionable manner.
What GridSocial Solves
Without a centralized system, most communities face:
GridSocial solves these issues by offering a streamlined SDOH referral and request management platform that keeps all organizations on the same page.
End-to-End Request Management for SDOH
GridSocial equips your team with everything you need to manage community requests from intake to resolution. Whether the need arises from a clinic, community partner, or resident, it is managed through a fully accountable system where status, responsibility, and outcomes are always transparent.
Centralized Community Requests
Capture incoming SDOH requests from any channel—clinics, partners, case managers, community portals, or walk-ins. There is no need to switch between tools or hunt for emails. All requests are stored and structured in one place.
Configurable Request Types
Tailor request categories to reflect real SDOH needs in your community—housing, food, utilities, childcare, transportation, legal support, and more. Assign urgency levels and eligibility criteria automatically or manually.
Smart Routing and Matching
Let GridSocial connect the right need to the right provider using customizable routing logic. Whether it's a local shelter, job training program, or food pantry, GridSocial reduces the time and friction between request and resolution.
Shared Referral Network
Use a unified directory of vetted community organizations and service providers. Invite partners into the platform or integrate existing relationships to build a responsive SDOH referral ecosystem.
Designed for Collaboration Across Sectors
GridSocial is the bridge between healthcare systems and community-based care. Whether you're a medical provider referring patients for social needs or a nonprofit fielding direct requests from the community, our platform ensures that no one falls through the cracks.
Contact for DemoIt supports:
Data That Tells the Full Story
For organizations addressing SDOH, the impact isn't just about how many people you reached—it's also about what happened after. GridSocial gives you the tools to measure and report on what matters:
These insights enable organizations to optimize care delivery, enhance funding applications, and inform policy decisions at both local and regional levels.
Built for the Realities of Community Work
User-Friendly Interface
GridSocial provides a simple, intuitive platform designed for all roles, with role-based access and automation to help organizations serve communities efficiently.
Secure and Compliant
GridSocial supports secure data sharing and privacy standards for health and human services. Role-level permissions ensure that data is visible only to those who need it.
Mobile-Responsive
Your teams aren't always at a desk. GridSocial works on desktop, tablet, and mobile—making it easy to manage referrals in the field or during home visits.
Support Community Equity Goals
Accurate equity in health begins with equitable access to services. GridSocial supports inclusive community engagement by helping your organization:
Whether you focus on rural communities, low-income neighborhoods, or historically underserved populations, GridSocial helps you act on SDOH with clarity and purpose.
The GridSocial Difference
Unlike general CRMs or basic referral tools, GridSocial is focused entirely on social care coordination. It's not retrofitted from a healthcare system or designed for a single agency—it's built to manage the complex web of referrals, requests, and relationships that define community work.
When Is the Right Time to Act?
If any of these apply, it's time to consider a platform that understands the realities of SDOH referral and request management.
Take the Next Step with GridSocial
GridSocial is more than software—it's infrastructure for community care. With a unified platform designed to meet social needs at scale, your organization can deliver faster, more reliable, and more equitable support.
Be the connector. Be the resolver. Be the change-maker. With GridSocial, your mission meets a system built to support it.
Ready to see it in action?
Book a personalized demo of GridSocial — the SDOH Referral and Request Platform built for whole-community impact.
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