GridSocial – The SDOH Referral and Request Platform Designed for Whole-Person Care
Turn social needs into coordinated action, tracked to real outcomes.
Social factors influence health long before a clinical visit. Challenges such as housing instability, food access, transportation barriers, and behavioral health needs directly affect outcomes, but too often, social referrals stall after they're sent.
GridSocial by SocialRoots.ai is a closed-loop SDOH referral and request management system that enables healthcare organizations to coordinate with service partners, manage requests end-to-end, and track every referral through resolution from one unified platform.
Why a Purpose-Built SDOH Referral Platform Matters
Most healthcare systems are built for clinical workflows, not for managing social care. Yet SDOH programs require structured intake, intelligent routing, consistent follow-up, and visibility into outcomes.
GridSocial provides a purpose-built system to manage social referrals with clear ownership, real-time tracking, and measurable outcomes so SDOH efforts move from documentation to execution.
What GridSocial Solves
Without a dedicated system, SDOH referrals are often difficult to track, slow to fulfill, and hard to measure. GridSocial replaces disconnected processes with a single operational workflow that brings structure, visibility, and accountability to social care coordination.
GridSocial solves these issues by offering a streamlined SDOH referral and request management platform that keeps all organizations on the same page.
End-to-End SDOH Request & Referral Management
GridSocial supports the full SDOH lifecycle from first request to verified resolution so teams can act quickly, coordinate effectively, and close every referral with confidence.
Centralized SDOH Request Intake
Capture requests from screenings, care teams, partner submissions, digital forms, or in-person interactions. All requests are standardized and managed in one system.
Configurable SDOH Request Types
Define categories such as housing, food access, transportation, utilities, childcare, or behavioral health, with built-in prioritization and eligibility rules.
Intelligent Routing & Service Matching
Automatically direct requests to the right teams or service partners based on need type, urgency, and location reducing delays and manual handoffs.
Shared Referral Network
Maintain a centralized, vetted network of service partners to manage relationships, coordinate referrals, and support scalable collaboration.
Designed for Collaboration Across Care Networks
GridSocial brings internal teams and external service partners into a shared workflow where referrals are coordinated, responsibilities are clear, and updates are visible in real time.
This unified approach reduces handoff failures, improves follow-through, and ensures that every request is actively managed through completion.
Contact for DemoIt supports:
Data That Delivers Real SDOH Outcomes
SDOH success is measured by resolution, not volume. GridSocial converts daily referral activity into actionable intelligence that helps teams manage programs and leaders measure performance.
These insights support stronger operations, clearer leadership reporting, and continuous improvement.
Track and monitor:
Built for Real-World Care Coordination
GridSocial is engineered for high-volume referral environments where speed, security, and usability matter.
User-Friendly by Design
Role-based access, guided workflows, and automation streamline daily work and reduce training time.
Secure and Compliant
Supports secure data exchange and privacy standards across health and human services networks.
Mobile-Responsive
Works seamlessly across desktop, tablet, and mobile so teams can manage referrals wherever work happens.
Supporting Health Equity Through Actionable Coordination
Health equity requires systems that ensure access, follow-through, and visibility. GridSocial helps organizations operationalize equity initiatives by strengthening how they manage social needs.
GridSocial enables teams to:
The GridSocial Difference
Unlike general CRMs or basic referral tools, GridSocial is purpose-built for closed-loop referral management. It is engineered to support complex referral networks, structured workflows, and measurable outcomes while maintaining accountability from intake through resolution.
When Is the Right Time to Act?
It may be time to modernize your SDOH workflows if:
Take the Next Step with GridSocial
GridSocial brings structure, visibility, and execution to social care coordination—so SDOH programs operate with the same rigor as clinical workflows.
Ready to see it in action?
Book a personalized demo of GridSocial, the closed-loop SDOH referral system built for measurable impact.
