Closed-Loop Referral System for Healthcare & Community Impact
Manage, route, and close every referral — efficiently and with confidence.
GridSocial by SocialRoots.ai connects healthcare providers, community-based organizations (CBOs), and social service agencies on one unified referral platform. It simplifies coordination, ensures accountability, and helps organizations measure real impact across SDoH and community health programs.
Why Organizations Need a Closed-Loop Referral System
Traditional referral processes often lead to gaps, missed follow-ups, and unverified outcomes.
GridSocial closes the loop by:
Deliver better outcomes and prove your community impact with a connected, transparent referral system.
Core Capabilities of GridSocial Closed-Loop Referral System
Key Features of GridSocial
Manage requests from digital forms, calls, clinics, or in-person visits in a single unified dashboard. GridSocial standardizes data collection to close care gaps and ensure no client falls through the cracks.
Automatically categorize and prioritize referrals by urgency, need, and service type. Built-in logic and automation flags ensure high-risk cases are routed for immediate attention.
Access an AI-powered, real-time directory of partner organizations with live updates on services, eligibility, and capacity, no manual outreach required.
Automate routing using your organization's criteria, matching each request to the right provider based on service type, eligibility, and location, to reduce bottlenecks and accelerate care delivery.
Use real-time dashboards and predictive insights to monitor performance, completion rates, and community trends. Generate customizable, compliance-ready reports for funders and strategic planning.
Choosing the Right Closed-Loop Referral Platform: A Quick Buyer's Guide
When evaluating referral or care coordination systems, look for tools that support real-world SDoH collaboration. Here's how GridSocial stands apart:
GridSocial empowers networks to scale faster, stay compliant, and achieve measurable impact.
Why Choose GridSocial
Purpose-built to support housing, food security, behavioral health, and other social care programs that advance health equity.
Built for seamless data exchange with existing healthcare systems, ensuring real-time coordination and compliance with healthcare data standards.
Quick to deploy with dedicated onboarding and success support, most teams go live within 8 weeks.
GridSocial isn't just software, it's a partner in your mission. Prove outcomes, streamline operations, and confidently scale community impact.
Who Uses GridSocial
Fully configurable to your network's needs, scalable as your community grows.
Frequently Asked Questions
It tracks every referral from creation to service delivery confirmation, ensuring no case is left unresolved.
Yes. It connects with major EHRs and CRMs, including Epic, Oracle Health, AdvancedMD, and Salesforce.
Implementation typically takes 8–10 weeks, including setup, customization, testing, and user training.
Dedicated customer success, onboarding assistance, and quarterly optimization reviews.
Ready to See It in Action?
Close the loop. Measure impact. Empower your community.
See how GridSocial by SocialRoots.ai transforms referral management and care coordination built for measurable outcomes and seamless collaboration.
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