Social Care Coordination Software for Social Referral and Request Management - GridSocial
Stronger communities start with connected care. GridSocial makes it possible. Delivering social care services today requires more than good intentions; it requires the right system. GridSocial by SocialRoots.ai is purpose-built Social Care Coordination Software that helps social service agencies, community-based organizations, and nonprofits manage referrals, requests, and outcomes with efficiency and accountability. As a comprehensive social care referral and request management software, GridSocial empowers your team to intake needs, route them to the right partners, track progress, and confidently close the loop.
Why Social Care Coordination Needs Purpose-Built Software
Social care encompasses a wide range of services, from housing and food security to behavioral health and transportation. However, without proper coordination, even the best-intended efforts can result in duplicated work, missed referrals, and unaddressed needs.
GridSocial addresses these challenges by providing a comprehensive Social Care Coordination Software for social referral and request management, designed to keep community efforts aligned, visible, and efficient.
This platform is built specifically for teams responding to social determinants of health (SDOH), community referrals, and urgent service requests—whether from residents, healthcare providers, or peer organizations.
A Smarter Approach to Social Care Referral and Request Management
GridSocial brings together everything your team needs in one centralized platform. It replaces siloed spreadsheets, scattered emails, and disconnected workflows with an intuitive, organized system built for impact.
Centralized Intake
Every referral, request, or inquiry is landed in a single shared dashboard. Whether it comes from a form, phone call, clinic, or partner, your team can access the full picture instantly—no toggling between systems or channels.
Request Categorization and Prioritization
Urgency matters. GridSocial allows you to classify each request based on type (housing, food, transportation, etc.), urgency level, and eligibility. This means high-priority needs are surfaced quickly, and every request moves forward with structure.
Referral Network Database
Keep all your partner information in one searchable, up-to-date system. GridSocial serves as a comprehensive directory of trusted providers and community resources, making it easy to find the right fit for each need.
Matching and Routing
Manual handoffs often slow down care. GridSocial’s smart routing logic helps connect requests with the most appropriate provider more efficiently, though not fully automatic. By guiding matches and streamlining workflows, it reduces delays and improves service delivery while still allowing human oversight and decision-making.
Reporting and Analytics
From funders to internal leadership, stakeholders want to see impact. GridSocial provides you with real-time dashboards and exportable reports that show referral volumes, resolution rates, unmet needs, partner responsiveness, and more.
Designed for Teams Who Deliver Care Beyond the Clinic
GridSocial is the right fit for any organization involved in social care coordination, including :
Whether you're working independently or as part of a regional social care network, GridSocial supports multi-agency coordination and improves care flow across organizations.
Why GridSocial Is More Than a Referral Tool
While many systems "send referrals," GridSocial is a complete social care referral and request management software. It ensures every request is monitored from intake to resolution, with accountability at every step.
This is accurate, closed-loop care coordination—not just sending a name but following through until the need is met.
You get :
Elevate Your Impact with Scalable Social Care Coordination
Whether serving one neighborhood or managing referrals across a county, GridSocial scales to your size and mission. As your network evolves, you can start small and grow over time, adding users, partners, and custom workflows.
Key Benefits :
Improve Equity, Access, and Responsivenes
Social care isn't just about services—it's about people's outcomes. GridSocial supports organizations in reaching underserved populations, reducing systemic barriers, and responding to urgent needs without delay.
With structured intake, transparent workflows, and real-time tracking, your organization can :
Decrease wait times
Close gaps in access
Reduce referral drop-offs
Build trust with the community.
Built for Teams Working on the Frontlines of Care
GridSocial was developed in collaboration with real social care practitioners who needed a more effective system for managing everyday complexity. The result is a platform that's easy to use, secure, and field-tested for impact.
What Makes GridSocial Different :
User-friendly interface with minimal training needed
Mobile-responsive for staff working in the field
Role-based permissions for secure data access
Rapid implementation to get up and running fast
Ongoing support from a team that understands your mission
Make the Decision That Powers Better Social Care
If your organization is serious about improving its response to community needs, GridSocial is the Social Care Coordination Software for social referral and request management that delivers. You don't need another tool—you need a system that supports your team, partners, and the people you serve. GridSocial brings structure, automation, and visibility to the most critical part of your mission: connecting people with care.
See GridSocial in Action
Ready to transform your referral and request workflows? Book a personalized demo of GridSocial and see how it can help your organization deliver smarter, faster, and more coordinated social care.
Get started with GridSocial today
