Help your nonprofit serve people faster and more effectively with simple tools to manage requests and referrals using our Community Request and Referrals Management Software.
Our software has features designed to simplify community collaboration, streamline requests, and boost referral efficiency. API for connecting with other organizational systems (CRM, ERP), Data import/export features, and Integration with communication tools (email, SMS).Integrated messaging system for internal communication and automated notifications to customers about request status with referral partners.
Collect and manage all community requests in one place with GridSocial Community Referral and Request Management Software. Your team can easily submit, track, and resolve requests—quickly and efficiently.
With our software, you can sort and prioritize requests based on urgency and need—ensuring the most important ones are handled first.
Find the right support with a searchable directory of partner organizations—featuring real-time updates on services, eligibility, and availability tailored for nonprofit organizations.
With our CRRMS software, you can track every case from start to finish (Case management) —complete with a unique case ID and a detailed history of communication with partners and clients. The system also drives continuous improvement by helping nonprofits monitor outcomes, identify service gaps, and enhance overall delivery.
GridSocial helps match each request to the right team or service based on the type of support needed, with automatic routing guided by your organization’s criteria. This improves efficiency and ensures every referral reaches the right place—quickly and accurately.
Use clear, real-time dashboards and customizable reports to track key metrics, spot trends, and make informed decisions. GridSocial also supports predictive insights to help your nonprofit plan ahead with confidence.
Follow simple steps to streamline your community requests and make trusted referrals.
Our nonprofit software helps you make smarter decisions by giving you clear insights into community needs—so your team can allocate resources where they’re needed most and tailor services more effectively.
Community members or staff can easily submit their requests with just a few clicks, ensuring quick and organized communication.
Members can engage with requests by offering solutions or referring others, creating a collaborative and trusted community environment.
Keep track of every request and referral in real time. Monitor progress, receive updates, and know when requests are resolved.
Communities using our system report a reduction in response times, allowing them to address requests more quickly and efficiently.
Our platform helps boost community participation by driving collaboration and ensuring requests are fulfilled through trusted referrals.
With automated tracking and real-time notifications, referral success rates improve by helping community members connect with the right resources faster.
Ready to achieve these results for your community?
Start now and experience the impact!GridSocial has developed a strong community request and referrals management software built specifically for nonprofits in the United States. It helps organizations respond faster, stay organized, and connect people to the services they need—whether it's housing, healthcare, food assistance, legal aid, employment support, or mental health services. By simplifying the referral process, GridSocial ensures timely assistance and improves both efficiency and service impact for communities facing urgent and diverse needs.
GridSocial features a centralized intake system that simplifies the collection and organization of incoming requests. Through its referral network database, nonprofits can efficiently connect individuals to relevant partner organizations. The system allows requests to be categorized and prioritized, ensuring urgent cases—such as those needing emergency shelter, urgent medical care, or crisis intervention—are handled quickly. With its case management tools, organizations can track each request from intake to resolution, ensuring all necessary steps are followed.
The software also includes robust reporting and analytics, providing nonprofits with insights into trends, emerging needs, and service outcomes. This data-driven approach helps organizations refine their operations and better serve their communities. Additionally, AI-powered automation optimizes key processes, such as request categorization and referral suggestions, improving operational efficiency and reducing manual effort.
A key strength of GridSocial is its ability to track and analyze referral data comprehensively. Nonprofits can monitor progress, measure outcomes, and maintain detailed records of all requests and referrals—whether for housing stabilization, substance abuse support, or educational programs. The centralized database allows organizations to identify patterns and adapt their services to meet shifting community needs.
By fostering collaboration between nonprofits and community partners, GridSocial ensures that no individual’s request—whether for job training, financial assistance, or family counseling—slips through the cracks. It guarantees a tailored, well-coordinated referral process, resulting in better outcomes for those in need across the United States.
